Privacy Policy of The Urban Sound Store

We take the privacy of your personal data very seriously and comply with all applicable data protection legislation. This Privacy Policy outlines how we collect, store, and process your personal data and your rights concerning these data. This policy has been updated to meet the requirements of GDPR and other data protection regulations.

Who We Are

The Urban Sound Store is dedicated to providing high-quality sound samples for music production. Our registered office is located at [Your Business Address]. For the purposes of this policy, we are the data controller responsible for your personal information that we collect and process as described in this Privacy Policy.

How We Collect Data

We collect data that you share with us directly, such as when you make an online purchase, subscribe to our newsletter, leave a product review, or contact our support team. We take appropriate steps to protect your data once it is received.

What Data Is Stored

We may store the following data:

  • Your name, email address, and IP address.
  • The date and details of each product purchased.

Why We Collect Data

We collect data to enhance your experience with The Urban Sound Store and our products. This data helps us to:

  • Provide you with the latest information on new products, services, educational content, and promotional offers.
  • Offer customer support if you have queries or problems.
  • Allow you access to your purchase history and available downloads via ‘My Account’.
  • Personalize your offers.

In addition, we collect data for:

  • Tax Collection: We are required to retain certain information regarding sales to verify location for tax reporting.
  • Fraud Protection: We employ certain fraud prevention measures to protect credit card users in our e-commerce system.

Certain services cannot be provided without the retention of this data.

Social Media

You may come across us on social media or see ads targeted at audiences with interests similar to ours. These ads are intended to inform, educate, and engage new and existing customers.

For more information on how to control the ads you see, please visit the following:

If you contact us via social media, please be aware that we have no control over the data provided while on the platform. Your enquiry data may be transferred to our database for future reference.

Anonymous Data

We may use data for analytical or marketing purposes, in which case the data will be anonymized. Examples include geographical analysis of sales, promotions. historical product sales.

When We Share Your Data

The Urban Sound Store will not share your data with any third party unless it is necessary to provide a service for you (or if we are legally obligated to do so). Examples include electronic payment procedures via PayPal or Stripe. Your personal data will never be sold to any third parties.

International Transfers

If your personal data is transferred outside the EEA, we will ensure that either:

  • The European Commission has made an “adequacy decision” concerning the data protection laws of the country; or
  • We have entered into a suitable data processing agreement with the third party situated in that country to ensure the adequate protection of your data.

Lawful Basis for Processing Your Data

When you make a purchase or an inquiry, we process your data to fulfill or enter into a contract. If you join our mailing list, we obtain your consent to email you about new products, services, and offers. Processing your data for business purposes, such as improving our services or protecting business interests, is carried out under legitimate interest.

Your Rights

As a data subject, you have the following rights:

  • A right of access to your data.
  • A right to object to processing that causes you damage or distress.
  • A right to prevent processing for direct marketing.
  • A right to have inaccurate personal data rectified, blocked, erased, or destroyed.
  • A right to claim compensation for damages caused by a breach of relevant data protection legislation.

If you wish to view, modify, or delete your data, or have any other queries about our privacy policy, please contact us at info@theurbansoundstore.com.

Contact Information

The Urban Sound Store
Email: info@theurbansoundstore.com
Business Address: 

By using our services, you consent to this Privacy Policy. This policy may be updated from time to time, and any changes will be posted on this page.